YTD $ Mitigated
$10.4M
+18%vs. prior year
Cases Closed YTD
190
+24%vs. prior year
Avg Cycle Time
31.7 days
−14%vs. prior year
Dragonet Acceptance
80%
+9%vs. prior year
Throughput — Cases Closed / Week
MTDCycle Time — Avg Days to Close
Trending ↓Quality Metrics
Apr 2026Confirmed fraud outcome rate71%
Dragonet recs accepted80%
Cases with documented outcome89%
Dragonet Acceptance Rate by Category
Aggregated Trends — Claim Type
6 MonthsImpact Rate — $ per Investigator (MTD)
1
TO
Tanya Okafor
$501K
2
SP
Susan Park
$412K
3
RK
Rachel Kim
$355K
4
LV
Linda Vasquez
$312K
5
JW
James Whitfield
$287K
Investigator Leaderboard — YTD
| # | Investigator | Title | Cases Closed | $ Mitigated YTD | Dragonet Acceptance | Avg Cycle Time | Satisfaction |
|---|---|---|---|---|---|---|---|
| 1 | TO Tanya Okafor | Senior SIU Investigator | 35 | $2.1M | 88% | 22.3d | 4.9 ★ |
| 2 | SP Susan Park | Senior SIU Investigator | 31 | $1.8M | 84% | 28.4d | 4.7 ★ |
| 3 | RK Rachel Kim | SIU Investigator | 28 | $1.6M | 91% | 25.7d | 4.8 ★ |
| 4 | LV Linda Vasquez | SIU Investigator | 24 | $1.3M | 82% | 29.9d | 4.5 ★ |
| 5 | JW James Whitfield | SIU Investigator | 22 | $1.1M | 79% | 32.1d | 4.4 ★ |
| 6 | PN Paul Nguyen | SIU Investigator | 17 | $0.9M | 71% | 35.4d | 4.2 ★ |
| 7 | MD Marcus Delgado | SIU Investigator | 19 | $0.9M | 68% | 38.2d | 4.1 ★ |
| 8 | DY Derek Yuen | SIU Analyst | 14 | $0.6M | 74% | 41.8d | 4.3 ★ |